Telephone Number

561.296.0373

Email Address

info@theJDAgroup.com

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  • Blog
  • Home
  • About
    • Testimonials
    • Accessibility Statement
  • Personal
    • Home Owners Insurance
    • Auto Insurance
    • Flood Insurance
  • Business
    • Worker’s Compensation
      • Benefits of Working with a Certified Workers Comp Specialist
      • Contractors Guide to Workers Comp
      • Experience MOD Prevent Workers Comp Over Charges
      • Workers Comp Audit Review
      • 7 Secrets that Cost You Plenty
    • Professional Liability Insurance
    • Payroll Solutions
  • Specialties
    • Restaurant Insurance
    • Liquor Liability
    • Tech/Cyber Liability
    • Contractor Insurance
      • Working with JDA Specialist
    • Chauffeured Transportation
    • Pest Control Package
    • Independent and Private Schools
    • Sports and Fitness
    • Equine – Horse & Farm
    • Social Services
    • Special Events Coverage
  • Policy Service Center
    • Online Billing & Payments
    • File a Claim
    • Certificate of Insurance Request
    • Policy Change Request
    • Request a Quote
  • Blog

Claims & Service

We’re sorry if you’ve suffered an accident or have a claim on your insurance policy. That’s why you have insurance, to protect you when something bad happens. We’ll guide you on every step along the way.

Should you file this claim?

If there’s a slight chance that someone may have suffered as a result of the accident, then you must file the claim. Otherwise, if you choose not to file it, you won’t have the insurance policy to protect you from lawsuit.

There are, however, situations where it makes sense to not file a claim. Keeping your insurance record clean will probably keep your rates down. As your independent agent, we’ll do our best to make your claim experience a smooth one.

How to File a Claim

If you have a potential claim, please call us first! We will be happy to speak with you. In most cases, you will need to speak directly with the Insurance Carrier to report the details but we can help to make sure that your claim is processed correctly. Simply call us for assistance.

After your claim is processed, we will follow-up with you to ask about your experience and make sure you were treated well.

If think you’re not being treated fairly, need some help along the way or want to share your positive experience with us, just let us know! We’re always here for you.

Policy Changes and Updates          

You may request the following policy changes by emailing changerequest@thejdagroup.com:

  • Change of Address
  • Add/Remove Vehicle – Auto
  • Driver Addition – Auto
  • Driver Removal – Auto
  • Change Coverage – Auto
  • Request ID Cards – Auto
  • New Lender – Home
  • Bought a High Value Item – Home
  • Remodeled House – Home

Include policy holder name, any relevant details of your request, daytime phone and e-mail.

Request a Quote / Refer a Friend
Testimonials
Every referral that we have given John at JDA Insurance has called us back to thank us for that referral and to say how much money they had saved! It’s great to know when you send someone out into the woods with a referral they come back a happy camper! Thanks John! -Lisa H, C.F.P.

JDA Insurance saved my condo association over $7,000 on our insurance policy during the first 2 years alone. John and his staff shopped the policy each year for the best options for us. They presented the information timely, prior to our policy expiring, reviewed the policy with us and we even had a possible claim question and they handled that for us. JDA Insurance is customer service at its finest! Thank You JDA!!! – Ann I.
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CONTACT INFORMATION

JDA Insurance Group
120 N. Federal Highway
Suite 301
Lake Worth, FL 33460
Phone: 561-296-0373
Fax: 561-828-0997
info@theJDAgroup.com

Hours
Monday - Friday: 8:30 – 5:30
Saturday by Appointment


Payments accepted are:
Check, Visa, MasterCard, Discover
Policy Services
  • Filing a Claim
  • Online Billing & Payments
  • Policy Change Request
  • Request a Certificate
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